The Club Penguin Experience Help

Watch the The Club Penguin Experience Tutorial

Walking Around

• To walk around, click where you want to go, and your penguin
  will walk towards that spot.
• If your penguin does not move where you want it to go, there may be something in your way, like a piece of furniture or a snow bank. Try clicking in a
  different direction to move around the obstacle.
• To move through a door or to enter a room, click on the door.

Games

• The Club Penguin Experience has within it several ‘mini’ games that allow you to earn coins.
• Some games are single penguin games. This means that you can play these games by yourself. Some are multi-penguin games, meaning you play them with other penguins.
• To play a single penguin game, simply go to that game and click it to play. A screen will pop up that asks you if you would like to play; click yes or no.
• To play a multi-penguin game, click the game, and then click “yes” when it asks, “Do you wish to play?” You will get a spot in the next available game. When enough people are ready to play, the game begins.

Penguin Coins

• The Club Penguin Experience Coins are your currency for buying stuff. You earn coins by playing games inside The Club Penguin Experience. There are many different games to choose from: Mancala, Ballistic Biscuit, Astro Barrier, Bean Counters, Sled Racing, and many more. Playing any of these games will earn you coins as long as you finish the game.
• Coins cannot be purchased with real money, only earned within the game.
• Coins cannot be transferred from penguin to penguin.
• When you buy items, coins will automatically be deducted from your penguin account, and the item will be added to your inventory.

Buying Items (Members Only)

• If you are a member, you can spend your coins to buy items or
  furniture for your penguin.
• To buy clothing and accessories, go into the Gift Shop and click on the catalog to shop for items to buy. Click ‘Buy Now’ in the catalog for the item you wish to purchase. When you buy an item, it gets added to your inventory.
• Your penguin will not automatically wear the item you purchased. You must edit your penguin to wear your new clothing.
• To buy furniture for your igloo, please read the “Edit Your Igloo” section of the help document.

Customizing your Penguin (Members Only)

• If you want your penguin to wear something you bought, you need to edit your penguin. To edit your penguin, CLICK on your penguin, or on the Edit button on the main menu. This will bring up your player card.
• Click on one of the tabs on the right of the card. This will show you all of the clothing and accessory items you currently own (if any).
• To put a new item on, click the item in the menu. To take an item off, click the item on your character, OR click a new item to replace it.
• The top tab is for clothing items; the bottom tab is for colors.
• To change your penguin’s color, select the lower tab of your player card. It will list all of the colors you own (you have to buy colors from the catalog in the gift shop). Click the color you want, and your penguin will change color.
• If you don’t own any items, you won’t see any listed. You can buy items at the gift shop with the coins you earn.

Edit Your Igloo (Members Only)

• Members of The Club Penguin Experience get his or her own igloo to call home. To go to your igloo, click the house icon on the right of your menu (at the bottom of the screen).
• Once in your igloo, you can buy and move furniture. To buy new igloo furnishings or move items you already own, you must be in EDIT mode.
• To get to EDIT mode, click on the tape measure on the right.
• Once in edit mode, you can click the catalogue in the corner of the screen to buy items for your igloo.
• To view the items you own, click on the box above the catalogue. Items in the box are items that you have in storage. Use the tab on the left side of the screen to view these items. Any new items you buy automatically go into storage.
• To move items from storage into your igloo, click the item and drag it to the room. Click where you want to place it.
• To move an item from the igloo into storage, click and drag the item out of the igloo, and then click out of the igloo and it will automatically go back into storage.
• Items in your room can be moved by clicking, dragging and dropping.
• To rotate an item, click and hold the item, then use your Left and Right arrow keys on your keyboard. The up and down keys will alter some items in a different way, for instance, the up arrow will fill the garbage can, while the down arrow will empty it. Use Up and Down arrows with different items to see what they do.
• To buy an item from the magazine, click the item, and then click ‘yes’ if you wish to buy it. It will be added to your items in storage and the coins will be removed from your account.
• To get out of edit mode, click the tape measure again.
• To exit your igloo, walk to the door, or use the map.

Player Cards

• Every penguin has a personal player card. To find out about a penguin, click that penguin to bring up their card.
• On other penguins’ cards you will find these buttons:
  • Add Buddy (this will send an invitation to that penguin to join your buddy list)
  • Find (this will show you where they are in The Club Penguin Experience if they are a buddy)
  • House (this will take you to their igloo if they are a buddy)
  • Ignore (this will block anything they say and keep them from bothering you)
  • Report Player (this sends a report to a moderator if someone is bothering you)
• You can bring up your buddy’s player card when they are not around by clicking their name on your buddy list.
• Click on your penguin to bring up your player card. Your card will tell you how many coins you have. The tabs on the right show you what personal items your penguin owns (clothing, accessories, and colors). The top tab is for clothing and accessory items; the bottom tab is for colors.
• To put a new item on, click the tab to open up your personal items menu, and then click the item you wish to put on.
• To take an item off, click the item on your character, OR click a new item to replace it.
• To change your penguin’s color, select the lower tab of your player card. It will list all of the colors you own (you have to buy colors from the catalogue in the gift shop). Click the color you want, and your penguin will change color.
• If you don’t own any items, you won’t see any listed. You can buy items with the coins you earn (if you are a member).

Buddies

• The smiley face icon on the right side of your main menu will bring up a list of your friends. Click on a name to bring up their player card and learn more about them.
• To add a buddy, click their penguin to get the player card. Then select ‘add a buddy’. They will get a message asking if they want to accept you as a buddy or not.
• To remove a buddy, click your buddy icon (the smiley face on the right), select the buddy you wish to remove, then click remove. Both your list and theirs will automatically be updated.
• When you have the buddy menu open, you can also check to see who is in the same room as you. Click on the middle button to get this list.
• Note: You cannot add a penguin who is on your ignore list. You must first remove them from your ignore list.

Visit a Buddy

• To visit a buddy’s igloo, click their player card from your buddy list, and then click the house icon. This will take you directly to their igloo. You will not be able to edit another penguin’s igloo.
• You can only visit a penguin’s igloo if they are on your buddy list.

Ignore

• You can choose to ignore a penguin if they are bothering you. Once ignored, a penguin cannot communicate to you by text, emotes, or actions.
• To add a penguin to your ignore list, click the penguin to get their player card. Then click on the ignore button on the right, and click ‘yes’ if you wish to ignore them.
• To remove a penguin from the ignore list, click the ignore list from your buddy list, and select the name of the person you with to stop ignoring. Then select yes to confirm.
• Note: Buddies cannot be ignored. If you wish to ignore a buddy, you must first remove them from your buddy list.

Map

• The Map is your shortcut to the rest of the penguin world.
• Click the map icon on the bottom left-hand corner of the screen to open it. Once open, you can click on the area of The Club Penguin Experience that you want to go to next, and you will automatically go there.

Quick Keys

There are many short cuts to communicate by emotes and actions. To use the short cuts, or quick keys, make sure to click outside of the text box at the bottom.

Some quick keys are:

e1 = Laughing face
e2 = Smiley
e3 = Straight face
e4 = Frown
e5 = Surprise
e6 = Sticking out tongue
e7 = Wink
e8 = Green sickly face
e9 = Red angry face
e0 = Sad face
ef = Flower
eg = Game
eh = Heart
el = Good Luck
ec = Coffee cup
es = Skull
e! = Big exclamation mark
e? = Big question mark
s = sit (use arrow keys to change directions)
d = dance
w = wave

Flooding the Chat

• If you type too many messages in too short a time, you may get a message that says “Hey! Stop flooding the chat!”
• This simply means that you are sending too many messages at one time. Flooding the chat slows everybody else down. The server wants you to slow down, or your messages might get ignored.
• If you continue to flood the chat, you will get another warning. If you keep it up after that, you will get temporarily kicked off.

Actions

• Your penguin can do certain actions – wave, dance, sit, and throw a snowball. To do one of the actions, click on the Actions icon – the sitting penguin (on the left side of your bottom menu). Then click on the action you want to do.
• If you want to sit down, click the direction you want to face in the action menu.
• You can also use quick keys to do actions.

Secrets

• There are many secrets hidden throughout The Club Penguin Experience. We could tell you more about them, but that wouldn’t be any fun.
• Have fun finding them!

Report A Penguin

• To report a penguin, click their penguin, and then click the “M” icon on the far right to report the penguin.